Help and Support
Known Bugs/Bugtracker
If you find your problem listed on this page, we are already working on a fix.
Since most of the JD-Devs are germans, the bugtracker might not be translated to your language.
Support Forum
Our new Message Board is online. Click at the board-link above or click here instead.
Upload Log and Text
Upload text (logs, etc) to our JD-pastebin
Old wiki
This wiki is deprecated. All contents will get transfered to the new one.
Knowledge Base
In case of any questions or problems, please consult our knowledgebase before entering the live support.
24/7 Live Chat
Please note that we support in English or German. There are only a few supporters for other languages.
| German/English | Think3r, pspzockerscene, coalado |
|---|---|
| English | raztoki |
| Spanish | Lram32 |
Feel free to contact us in case of any obscurities concerning JDownloader. We always are aimed to help our users and to solve their problems.
Please be patient if you have to wait a while for someone to answer you. You may be certain that we noticed your request and answer as soon as possible.
You may Enter Chat or See chat log
